Privacy and
Security
PRIVACY
We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, email address, and credit card information. You provide this information so we can process and ship your order.
We encourage you to register for our email list. We will provide you with advanced notice of web-store sales, new merchandise, and other YarnandHide related events. But, of course, you have the freedom to add or remove your name from our list at any time.
SECURE ORDERING
Protecting your online order information at Yarn & Hide, LLC. is very important to us. In our shopping checkout process we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order.
FORMS OF PAYMENT
We use Paypal and also accept Visa, MasterCard, and American Express.
USE OF COOKIES
Cookies are small text files that are either placed on your computer’s hard drive (“persistent cookies”) or in your computer’s Random Access Memory (“session cookies”). We use both persistent cookies and session cookies for various sections of our Websites.
Session Cookies: We use session cookies to make it easier for you to navigate certain sections of our Web site. If you choose to provide personal information by using an interactive application on our site, such as by joining our e-mail list, or making a purchase, we place a session cookie on your computer so that you will be recognized as you move around our Web pages.
Persistent Cookies: We use persistent cookies in some sections of our Website to provide greater accuracy in our analysis of the information that is automatically collected about your visit to our site. A persistent cookie remains on your hard drive for an extended period of time. These cookies do not collect personal information. We do not link the information collected through these cookies with other personal data that you provide to us.
In certain circumstances, you may be given the option to turn a session cookie into a persistent cookie on your computer (e.g., “Would you like us to remember your password?” messages). If you opt to turn a session cookie into a persistent cookie, that persistent cookie will remember your personal information (e.g., user name and password) and will not time out at the end of your browser session. See “Your Help is Needed” for more information.
Disabling Cookies: Persistent cookies leave a record on your computer that you have visited our site. However, you have the ability to remove cookies from your computer. Your Internet browser’s “Help” section will give you information on how to delete cookies. In addition, there are many Web sites that provide browser- and operating system-specific information on how to delete cookies. When thinking about whether you want to delete cookies, you should be aware that some sites require cookies to function properly. If you delete cookies, you may have to re-register with some sites or you may notice difficulty in browsing some sites after you delete cookies.
Clear Gifs (Web Beacons)
We employ a software technology called clear gifs (a.k.a. Web Beacons) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not link the information gathered through clear gifs with other personal data that you provide to us.
Online Advertisements
From time to time, we may run online advertisements on third-party Web sites to attract visitors to our site or to alert our supporters to special opportunities. Our advertising partners may use cookies and clear GIFs on this site and on the third-party sites on which our ads appear, which allow the advertising partner to track certain information about user behavior, such as “click-stream data.” Any use of information by an advertising partner would be governed by their terms of use and privacy policy, so be sure to be familiar with these policies prior to responding to online advertisements.
GENERAL INQUIRIES
customerservice@yarnandhide.com
PRESS & MEDIA
customerservice@yarnandhide.com